The ‘Crystal Difference’ starts with the company’s most important mission: to be the best in the luxury service business, not just the luxury cruise industry. Through this uncompromising commitment, Crystal Cruises has become the benchmark by which clients and travel agents measure all other cruise lines. Since the launch of its first ship, Crystal Harmony, in 1990, Crystal’s exceptional quality has been recognized by consistently winning the travel industry’s most distinguished and coveted hospitality awards and guidebook ratings. As the line marks its 25th year of cruising in 2015, Crystal Cruises continues to earn these honors daily by providing guests with unparalleled service, space, quality, and choices.
Service begins with one of the highest staff-to-passenger ratios in the industry. The European-trained staff hail from more than 40 nations and are selected based on their winning and friendly personalities as well as their expertise in providing Six-Star service. Extraordinary space has been dedicated not only to the staterooms and suite accommodations but also to the public spaces – extra-wide 360° promenade decks, feng shui’d fitness and spa areas, full-sized cinemas, chic nightclubs, dedicated children’s areas, and various learning centers. Choices are numerous, from which stateroom on which deck, and where and when to dine, to how much to do or how little. A wealth of onboard activities, including unique educational programs, enlightening enrichment lectures and intimate entertainment, set the Crystal fleet apart from all other luxury lines.